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Building a User Persona

Building an authentic and cogent user persona can realise a wide range of potential benefits at the very beginning of a project process

  1. Generate customer insight

  2. Inform design processes

  3. Test or validate assumptions

  4. Uncover unknown or unexpected issues

  5. Fix problems early when they are cheapest to resolve

  6. Implement 80%-20% cost value- ratio at the projects'  outset

  7. Highlight unnecessary features

  8. Achieve a greater fit between your product and customer

  9. Identify unmet or emerging needs

  10. Discover opportunities to innovate or improve the product

  11. Provide objectivity and help resolve clashes of opinion

  12. Improve end user experience

  13. Commence the ‘prototyping’ of your design thinking

Role of User Personas in Design Practice

 

  • humanise design focus

  • form & test project scenarios

  • aid design communication within a design team, clients & user groups

  • enable user-centred design so that designers understand people (users + consumers )

USE PERSONAS

- the essentials

USE PERSONAS

- a guide to developing a user persona

USE PERSONAS

- what are personas

USE PERSONAS

- creating user personas before the project starts

USE PERSONAS

- extended notes on user personas

USE PERSONAS

- Persona Building 10 step process

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Imagine the world as a street ordered by income. Everyone lives somewhere on the street. The poorest lives to the left and the richest to the right. Everybody else live somewhere in between. Welcome to visit all homes on Dollar Street!

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