Building a User Persona
Building an authentic and cogent user persona can realise a wide range of potential benefits at the very beginning of a project process
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Generate customer insight
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Inform design processes
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Test or validate assumptions
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Uncover unknown or unexpected issues
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Fix problems early when they are cheapest to resolve
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Implement 80%-20% cost value- ratio at the projects' outset
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Highlight unnecessary features
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Achieve a greater fit between your product and customer
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Identify unmet or emerging needs
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Discover opportunities to innovate or improve the product
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Provide objectivity and help resolve clashes of opinion
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Improve end user experience
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Commence the ‘prototyping’ of your design thinking
Role of User Personas in Design Practice
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humanise design focus
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form & test project scenarios
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aid design communication within a design team, clients & user groups
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enable user-centred design so that designers understand people (users + consumers )